Privacy Policy

When you register for SERVE Summit at theservesummit.com, we collect the information necessary to deliver your experience. This typically includes:

• Full name, email address, and country.
• Ministry role, team name, and team member details for group registrations.
• Ticket selection and registration metadata.
• Communication you send us (support requests, prayer notes, feedback).
• Technical signals such as device type, browser, and IP address.

Your information is used to deliver the summit and to keep you informed:

• Confirm your registration and send your webinar access links.
• Provide replay access after each session.
• Send programme updates, reminders, and important changes.
• Share post-event resources, recordings, and ministry updates.
• Improve our content, scheduling, and platform experience.

We will never sell your information. Registration data may be used for SERVE Summit communication and updates only.

All payments for SERVE Summit registrations are processed securely through PayStack. We do not store your card number, CVV, or full banking details on our servers. PayStack is PCI-DSS compliant and handles all sensitive payment data in accordance with global financial security standards.

We retain a record of your transaction reference, amount, currency, and registration status so we can confirm your access and assist with support queries.

Webinar links, replay access, and event updates are sent only to the email addresses of registered attendees. Webinar links are personalised and should not be shared.

You may receive occasional ministry updates from SERVE Summit. Every email includes a one-click unsubscribe link, and you can opt out at any time without affecting your summit access.

Your data is stored on secured, encrypted infrastructure. We apply industry-standard safeguards — including encrypted connections (HTTPS/TLS), restricted database access, and continuous monitoring — to protect your information against loss, misuse, and unauthorised access.

Only authorised SERVE Summit team members and trusted service providers can access registration data, and only for the purpose of delivering the summit.

We work with trusted partners that help us run the summit. Each partner is bound by their own privacy and security commitments:

• PayStack — secure payment processing.
• Mux / Livestream — live webinar and replay delivery.
• Mailjet — transactional and event email delivery.
• Analytics providers — aggregated traffic insights to improve the platform.

We use cookies and similar technologies to keep your session active, remember your preferences, and understand how the website is used. You can manage your preferences at any time from the cookie banner or by visiting our Cookie Policy.

You have meaningful control over your data. You can:

• Request a copy of the personal information we hold about you.
• Ask us to correct or update your information.
• Request deletion of your data, subject to legal and accounting obligations.
• Unsubscribe from non-essential communications at any time.

To exercise any of these rights, write to us at hello@theservesummit.com.

Questions about this Privacy Policy or your data? We are here to help.

SERVE Summit · hello@theservesummit.com