SERVE Summit
Help Centre

How to attend SERVE Summit.

Whether you are just discovering the Summit or already registered, follow the journey that matches where you are — step by step, in plain language.

✦
Step 1 · Discover
Before you register
Read guide
✺
Step 2 · Prepare
After you register
Read guide
♪
Step 3 · Attend
Joining the live sessions
Read guide
❖
Step 4 · Keep going
After the Summit
Read guide
Step 1 · Discover

Before you register

New to SERVE Summit? Here is what it is, who it is for, and how to choose the right pass before you sign up.

  1. 1

    Understand what the Summit is

    SERVE Summit is a 3-day global online training experience for worship teams, creatives, technical crews, musicians, pastors, and ministry leaders. It runs June 18–20, 2026 on Hosted Online via Livestream.

  2. 2

    Decide who you are attending as

    You can attend as an individual, bring your entire team (10+ people at a reduced per-person rate), or buy access to a single session. Team passes are the best value for churches and ministries.

  3. 3

    Pick a pass and register

    Head to the Registration section on the home page, choose your pass, and complete checkout. You will receive a confirmation email immediately with your link to My Summit.

Common questions
Is the Summit fully online?+
Yes. Every session is streamed live online on the SERVE Summit platform. You can attend from anywhere in the world with an internet connection.
What does it cost?+
Individual passes are GHC 500 (USD 49). Team passes are GHC 400 per person for groups of 10+. Single-session access is GHC 60.
What payment methods are accepted?+
We accept major debit and credit cards, mobile money, and bank transfer via our secure checkout. Your seat is reserved as soon as payment clears.
Do I need to be in ministry to attend?+
No. The Summit is built for anyone who serves the local church — whether you are leading a department, just joined a worship team, or are exploring a call to ministry.
Step 2 · Prepare

After you register

You are in. Here is what arrives in your inbox, how to access My Summit, and how to invite your team before the Summit begins.

  1. 1

    Check your inbox for confirmation

    A confirmation email lands within a few minutes of payment. It contains your receipt, a link to set or log into your account, and a link to your personal My Summit. If you do not see it, check spam and promotions.

  2. 2

    Log in to My Summit

    My Summit is your home base. From there you will see the full schedule, your speaker line-up, your join links once sessions open, and replay access after each day.

  3. 3

    Invite your team (team passes only)

    If you bought a team pass, My Summit has an Invite Team area. Add each teammate's email and we will send them a personal join link. Every teammate gets their own access to My Summit, live access, and replays.

  4. 4

    Watch for reminder emails

    We send reminder emails 24 hours and 1 hour before each session day, plus a quick 'we are live' nudge when each session opens. Add summit@theservesummit.com to your contacts so nothing gets filtered.

Common questions
I did not receive my confirmation email. What now?+
Check your spam, promotions, and updates folders first. If it is still missing after 30 minutes, log in at theservesummit.com/login with the email you used to register — My Summit works even without the email. Still stuck? Email summit@theservesummit.com.
Can I change the email on my registration?+
Yes. Reply to your confirmation email or write to summit@theservesummit.com with the new email address and we will move your seat over.
How do I add teammates to my team pass?+
Sign in, open My Summit, and use the Invite Team panel to send each teammate a personalised invitation. They will set their own password and get their own access to My Summit.
What if a teammate cannot attend live?+
No problem. Every registered attendee — individual or team member — gets replay access to every session for a limited window after the Summit.
Step 3 · Attend

Joining the live sessions

Three days, multiple sessions a day, all streamed live on the platform. Here is exactly how to get in, what to expect, and how to fix common issues.

  1. 1

    Open My Summit at the start of each day

    On June 18, 19, and 20, log in to My Summit. Each session card will show a Join Live button about 15 minutes before it begins. Click it and you will be taken straight into the livestream.

  2. 2

    Use any modern browser (no installation needed)

    You can watch the livestream directly in your browser — Chrome, Safari, Firefox, or Edge. No app installation is required. Just click Join Live and the stream opens instantly.

  3. 3

    Participate in the Q&A

    Each session is 45 minutes of teaching followed by 25 minutes of live Q&A. Use the Q&A panel on the livestream page to ask the speaker your question. The best questions are read on air.

  4. 4

    Stay through the whole session

    Sessions run back to back with short breaks between. Plan to be at a stable internet connection and a quiet space. Headphones are recommended for the best audio.

Common questions
I clicked Join Live but nothing happened.+
Refresh My Summit once and try again. If the button still does not work, copy the stream link shown on the session card and paste it into a new browser tab. Make sure pop-ups are allowed for theservesummit.com.
What time zone is the Summit in?+
All times are shown in GMT / Ghana Time. My Summit automatically displays times in your local zone too, so you do not have to do the math.
My audio or video is choppy.+
Switch from Wi-Fi to a wired connection if possible, close other tabs and apps, and lower the stream quality if available. If issues continue, refresh the page — the player will reconnect to the best server.
Can I rejoin if I get disconnected?+
Yes. Your join link works for the entire session. Just click Join Live again from My Summit.
I missed the start of a session. Can I still join?+
Absolutely. Join Live stays active for the full session window. You can also catch the missed portion in the replay later.
Step 4 · Keep going

After the Summit

The teaching does not stop on day 3. Here is how to access replays, get your certificate, and bring what you learned back to your team.

  1. 1

    Watch the replays

    Every session is recorded. Replays appear in My Summit within 24–48 hours of each day and stay available for a limited window. Re-watch with your team and take notes.

  2. 2

    Download your resources

    Where speakers provide slides, handouts, or links, you will find them attached to the session card in My Summit. Download anything you want to keep for offline use.

  3. 3

    Share what you learned

    The Summit is most powerful when it leads to change inside your local church. Schedule a team debrief, pick two or three ideas, and put them to work in the next 30 days.

Common questions
When will replays be available?+
Most session replays appear in My Summit within 24–48 hours of the live broadcast. You will get an email as soon as each day's replays are live.
How long do I have to watch the replays?+
Replays stay available for a limited window after the Summit ends. We will email you the exact cut-off date and a few reminders before access closes.
Do attendees receive a certificate?+
Yes — a certificate of participation is available from My Summit after the final day. Individual and team-pass attendees both qualify.
What is your refund policy?+
Because replays are included with every pass, registrations are non-refundable once the Summit begins. If you cannot attend before the Summit starts, write to summit@theservesummit.com and we will help you transfer your seat.
I still need help — how do I reach a human?+
Email summit@theservesummit.com. A real person on our team reads every message and replies as quickly as possible.

Still need a human?

Email summit@theservesummit.com and a real person from our team will get back to you. We are here to make sure you get the most out of the Summit.

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